Collaboration, Innovation, Integrity, Customer Orientation, Agility and Excellence
One Maestro undergoes rigorous recruitment practices to ensure we recruit employees who live by our values. Our values are embedded in all facets of our organisation and employees are encouraged to reflect on One Maestro’s values with each key decision they undertake. Adhering to our core values has been a key contributor to our success.
Strategy and vision
Our vision is to deliver software solutions that optimise operational efficiency and reduce safety risks for all our customers. Our business principles are aligned with this strategy and thus we offer very competitive pricing and customised support for all our customers.
Customers are the foundation of our success
Customer feedback regarding the One Maestro product and other services, has enabled us to refine our practices and improve as a company. We are always striving for open and honest customer feedback through a number of different channels. This includes social media, surveys, our ideas portal, user conferences, workshops and email and phone communication.
The critical success factor in developing the strong relationships we have established with our customers is our culture of working proactively with our customers and always considering them in every decision we undertake. One Maestro’s approach to delivering a personalised service for customers has established our successful relationship with our extensive customer base.